Protection of personal information

As stipulated by Organic Law 15/1999 of December 13 on the protection of personal information and in the regulations implementing the aforementioned law, that is, Royal Decree 1720/2007 of December 21, we hereby inform you that the personal information you provide us shall be included in a database that will be the property of IDCQ Hospitales y Sanidad, S.L., whose business address is C/ Fernández de la Hoz 24, 28010 Madrid, duly registered with the Spanish Association on Data Protection.

By providing personal information, users of this website give their express consent for their data to be processed digitally for purposes of handling requests for information or requests of another nature, carrying out statistical analyses, providing educational instruction, and conducting surveys to gather opinions on the health-care services rendered. These data will be used in efforts to improve and develop our services and will become part of a database that is in compliance with all the safety, technical, and organizational measures required by applicable law concerning the protection of personal information.

Under certain circumstances, your data may be used for advertising purposes; using this information, you may be contacted through any available channel to inform you of the health and/or health-care centers, services, products, or events of the enterprises belonging to Grupo Hospitalario Quirónsalud. In such cases, you will be given the opportunity to deny permission for your information to be treated in the aforementioned manner at the time your personal data are gathered.

IDCQ Hospitales y Sanidad, S.L. may release your personal information to the companies that form part of Grupo Quirónsalud ( for the purposes mentioned above.

You may exercise your rights to gain access to, change, cancel, or correct this information via post by writing to Quirónsalud, C/ Zurbarán 28, 28010, Madrid. Such requests must indicate that the letter is in reference to "Derechos ARCO" (in Spanish) and be accompanied by a copy of your national identity card or equivalent form of identification. All requests must specify which right is to be exercised.

Conditions of use

Grupo Quirónsalud may require a registration form to be sent in order to provide access to certain content and/or services. Under such a circumstance, the user shall provide the information requested. During the registration process, the user must:

  • provide accurate, precise, and complete information on his or her identity; and
  • update the registration information so that they may remain accurate, precise, and complete

The user shall use his or her username and password in a proper manner and shall keep this information confidential. It is the sole responsibility of the user to protect the confidentiality of his or her username and password, and any and all activities that take place or are carried out through the use of said username and password shall be the sole responsibility of the user.

The user may cancel or deactivate his or her registration information at any time by using his or her username and password. The user recognizes and accepts the right of Grupo IDCSALUD to cancel registration information that remains inactive for a reasonably long period of time.