If you have problems accessing your Patient Portal by means of an electronic DNI, first check that you have a card reader compatible with the electronic DNI, which reminds you of your pin and that your electronic DNI is working correctly.

You can check the correct operation of your electronic ID from the Official Portal on the electronic DNIThis link opens in a popup window.

If you have verified the correct functioning of your electronic ID and cannot access your Patient Portal, fill out the Contact Form describing the problem and we will try to respond as quickly as possible. We want to take care of your health, not only helping you when you are sick.